Terms of service

These terms are an agreement between the customer and Auxo, trading as Auxo. They apply to the site, account, product and related services.

Checking acceptance at checkout, opening an account or using the service accepts these terms. Anyone accepting for an organisation confirms authority to bind it.

Auxo provides automation tools, AI employees, lead follow-up and connections to third-party services. Some capabilities require a customer connection, permission, external provider or additional setup.

Customer sign-in uses a one-time code sent to the subscription email. The customer is responsible for mailbox security, authorised account users and prompt notice of unauthorised use.

Third-party services also remain subject to their own terms and availability. We do not control their API changes, outages or decisions.

Do not use the service to:

• send spam, messages without required consent, or unlawful, deceptive, harmful or infringing content;
• impersonate, defraud, surveil without authority, or process data without a lawful basis;
• make medical, legal, credit, employment or similarly high-impact decisions without appropriate human review;
• evade limits, compromise security, reverse engineer or overload the service.

The customer is responsible for the lawfulness of lead lists, messages and automation instructions, honouring opt-outs, and requiring human approval where an error could cause harm.

AI output is probabilistic and may be wrong, incomplete or unsuitable. It is not legal, medical, financial, tax or other professional advice.

The customer chooses permissions and approval rules and remains responsible for actions released from its account. Require approval before messages, publications, payments, commitments or irreversible changes.

The price, currency, billing cycle, included features and trial are shown before payment. Unless stated otherwise, a paid subscription renews and is charged in advance each cycle until cancelled.

If a trial requires a payment method, the first charge occurs when it ends unless cancelled first. Taxes are handled according to the payment provider and applicable law. Failed payment may result in restricted access.

Advance notice will be given before a future price change applies to a renewal. You may cancel instead of accepting the new price.

You may request cancellation at any time from the account area or contact page. Cancellation prevents future renewal and access normally continues through the paid period.

Fees for a started period are not refunded pro rata unless law requires otherwise or the offer says otherwise. Nothing here limits a consumer’s mandatory cancellation or refund right.

We may immediately suspend dangerous or unlawful use, and terminate for material breach after notice and a reasonable opportunity to cure where practicable. Customers may request an export before termination.

The customer retains ownership of its business content and grants us a limited licence to process it to provide and secure the service. The software, brand and documentation remain owned by the operator or its licensors.

Each party will protect the other’s confidential information and use it only for this agreement, excluding public information, independently developed information or disclosure required by law.

Personal-data processing is governed by the Privacy Policy and the Data Processing Addendum.

The service is provided as is and as available. To the extent law permits, we do not warrant uninterrupted operation, a particular business result or accurate AI output. Warranties that cannot lawfully be excluded remain.

To the extent law permits, neither party is liable for indirect, special or consequential loss. The operator’s aggregate liability in any 12 months is limited to fees paid by the customer in that period. This cap does not apply where liability cannot lawfully be limited.

The customer will indemnify the operator against a third-party claim arising from customer content, lead lists or use that violates law or rights, to the extent permitted by law and subject to notice and control of the defence.

This agreement is governed by the laws of Israel and competent Israeli courts have jurisdiction, without limiting mandatory consumer protections or jurisdiction that cannot be excluded where a consumer lives.

We may update these terms. Material changes will be notified in advance and will not apply retroactively. If you disagree, stop using and cancel before they take effect.

Questions and legal notices go to [email protected] or the contact page.