The rules your AI follows for every new lead. Change them once and they apply everywhere.
How quickly the AI replies, and how long it waits between follow-ups.
The AI never sends more than this, ever.
Outside these hours the AI waits until the next working morning.
Require my approval before sending
Messages queue for you instead of going out immediately.
Stop the sequence when the lead responds
Strongly recommended. Nobody wants a follow-up after replying.
Notify me when a lead needs a human
Pricing questions, complaints and anything on the never-say list.
Send outside business hours
Off by default — a 3am email rarely helps.
This is exactly what a new lead experiences if they never reply.